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Product Info

Squish Marshmallows are all made from scratch and hand cut. Because of this, each one is unique, like a snowflake, slightly varying in shape. However, each marshmallow is cut into a square, approximately 1.5”x1.5”x1”.
Squish Marshmallows uses as many natural ingredients as possible, doesn’t use corn syrup, food dyes, or eggs in the marshmallow base. Some marshmallows are gluten free and dairy free, and will be indicated in each product's details.

Please store the marshmallows in a cool and dry place (they do not need to be refrigerated) and in their zip-locked bag or an air tight container. Shelf life is best within 3-4 weeks. You may refrigerate the marshmallows, if you'd like to extend their shelf life, up to 2-3 months (please note, their texture will be a bit firmer).

We do not use preservatives. The marshmallows are made in a facility that processes foods that contain wheat (gluten), eggs, soy, peanuts, seeds, and chocolate. Not all of the marshmallows include some, or any, of these products, but trace amounts may be found. Some marshmallows are gluten free and dairy free, and will be indicated in each product's details. 
Our marshmallows are Kosher certified, under United Kosher Supervision, Inc.

 
Shipping Policy

Please only provide a shipping address to a location where your package will be dropped off indoors.
All marshmallows are made to order and ship, via USPS Priority Mail (according to USPS, depending on the region, delivered in 1-3 days), 3-5 business days after your order is placed (but, sometimes much sooner!). Shipping is done Monday-Wednesday. Occasionally, Thursday-Saturday shipping is possible. Once shipped, orders will arrive in 1-3 days after the day of shipping. Because of the delicate nature of the products, we do not ship to APO, DPO or FPO addresses, and suggest not using a PO Box. We cannot offer international shipping at this time.
 
Squish Marshmallows is not responsible for delayed, unclaimed, or returned orders due to incorrect or undeliverable addresses or delays caused by USPS due to weather or other causes beyond our control. Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and relabeling. Because the marshmallows are delicate, please only provide an address where your package can be sent to an indoor facility, if possible. Cool Shield bubble mailers are used to protect contents from normal temperature damage. If delivered packages are left outside, they will possibly experience damage and/or melting. Although Squish Marshmallows is not responsible for what happens to packages after they leave, we will work with you if the products within your package arrive extremely damaged. 
 
Due to the perishable nature of our products, we do not accept returns or exchanges (in some circumstances, credit or new order might be issued). If, for some reason, you are not satisfied with your order, please contact hello@squishmarshmallows.com within 48 hours of receiving your package (please provide photo evidence with a description of issue. All claims submitted after the 48 hour window, or without proper photo or order number, will not be eligible for return, refund or reship. Every customer should be satisfied, and we will try to sort out situations if anything should come up.
 
Payment and Privacy

We do not share your personal information with any other parties. Your personal information is only used for transactions and for shipping your order. All of your information is protected by SSL.
Purchases are final sale and cannot be returned. If you need to cancel your order, an email must be sent within 24 hours of your orders placement. Once your order is processed, you cannot cancel or request a refund for your order. All orders over $300 are subject to a 3% credit card processing fee. 

 
Content 

All photos on this site are owned by Squish LLC and cannot be used or reproduced without prior approval and credit from Squish Marshmallows.